TrustRadius Insights
Intuitive User Interface: Users consistently praise Zix's secure email encryption service for its intuitive and easy-to-navigate user …
Webroot Advanced Email Encryption powered by ZixFormerly ZixEncrypt
Overview
What is Webroot Advanced Email Encryption powered by Zix?
Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined…
Recent Reviews
Reviewer Pros & Cons
Pricing
N/A
Unavailable
What is Webroot Advanced Email Encryption powered by Zix?
Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies,…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
27 people also want pricing
Alternatives Pricing
What is RMail?
RMail is RPost’s software-as-a-service solution that enables business users to track and prove email delivery and encrypt sensitive emails. Available as a MS Outlook add-in and for other popular software platforms, RMail works with any email address without any customization required. RMail…
What is NeoCertified Secure Email?
NeoCertified offers their HIPAA compliant Secure Email service, providing email encryption across all devices, including mobile and tablet devices.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Webroot Advanced Email Encryption powered by Zix?
Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.
Webroot Advanced Email Encryption powered by Zix Features
- Supported: Protect Communications
- Supported: Ensure Accuracy
- Supported: Maintain Compliance
Webroot Advanced Email Encryption powered by Zix Competitors
Webroot Advanced Email Encryption powered by Zix Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.
Mimecast Advanced Email Security, Barracuda Email Security Gateway, and Proofpoint Email Encryption are common alternatives for Webroot Advanced Email Encryption powered by Zix.
Reviewers rate Availability and Performance and Product Scalability highest, with a score of 9.
The most common users of Webroot Advanced Email Encryption powered by Zix are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(112)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Intuitive User Interface: Users consistently praise Zix's secure email encryption service for its intuitive and easy-to-navigate user interface. Many reviewers have stated that the user interface makes tasks easy to accomplish, allowing them to send encrypted or unencrypted emails with just one click. Automatic Encryption Process: The automatic encryption process provided by Zix is highly valued by users. Numerous reviewers have expressed their appreciation for this feature, as it ensures the secure transmission of emails without requiring end-user intervention. This automated process simplifies maintenance and requires little attention from users. Seamless Integration with Microsoft Exchange: Users find the integration between Zix's secure email service and Microsoft Exchange to be a major benefit. Several reviewers have mentioned that this seamless integration streamlines the implementation process, making it easier for organizations to adopt the secure email solution. These three pros - intuitive user interface, automatic encryption process, and seamless integration with Microsoft Exchange - are repeatedly highlighted by users in their positive reviews of Zix's secure email encryption service.
Unintuitive User Interface: Several users have expressed frustration with the unintuitive user interface of Zix, finding it difficult to perform tasks efficiently and navigate the system smoothly.
Lack of Training for New Users: Many reviewers have mentioned that the training provided for new users is inadequate, leaving them with more questions than answers and hindering their ability to fully utilize the system's features effectively.
Challenging Initial Setup Process: Some users have found the initial setup process challenging, especially for companies unfamiliar with internet-routed email. This complexity can be a barrier to seamless implementation and may require additional support or resources to overcome.
Attribute Ratings
Reviews
(1-11 of 11)Companies can't remove reviews or game the system. Here's why
Zix is currently being used by the Business Department to share confidential information with our financial institutions. We are also using it in IT when we need to communicate credentials with our partners. It has solved the business problem of needing to transfer information through email securely.
- Easy manual encryption. You can define a key word or phrase that will trigger an email and contents to be encrypted.
- Simple encryption rules interface. Zix supplies some pre-defined rules for auto-encryption such has for HIPPA, FERPA, PII, etc that will automatically encrypt if certain keywords or patterns are detected. These can be modified to fit your company requirements.
- Automatically encrypts email if you are sending to another Zix customer. This makes the encryption process seamless because they do not need to log in to the Zix gateway to retrieve encrypted email. The email and contents are automatically encrypted.
- Zix will customize your portal, so it is more seamless for your clients and partners.
- The configuration for web mail, such as Gmail, was not well documented.
- The default encryption policies initially generated a high volume of false-positives and encrypted much more than we intended.
March 06, 2020
Director of Research and Development
Zix is used to either explicitly encrypt emails through a keyword in the subject line or implicitly encrypt emails based on heuristics that look at the content of the message. It is used across our healthcare organization to protect patient privacy as required by HIPAA and other government regulation.
- Heuristics work well.
- The ability to simplify explicit encryption through a keyword is nice.
- Most recipients are prompted to a secure portal to read the message, but if the other user also uses Zix then the message is automatically decrypted.
- Zix is appliance based (at least in our implementation). The encryption happens as the message leaves the mail server. This means there is nothing to install at the client. It makes Zix very non-intrusive.
- Nothing comes to mind -- it just works.
March 06, 2020
Zix is a Home Run
Our business unit is a HIPAA covered entity and we needed a secure mail platform in order to remain compliant. This is just for our business unit and some Corporate HR and Financial teams at this point, but it will probably roll out globally in the next year or so.
- Very easy to use.
- Works just like the secure mail feature you would use with your bank or healthcare.
- Cost effective.
- Very good support when you reach out to the Zix Support center.
- We have a hosted solution and it was very straight forward to implement.
- Should be able to import contacts
- Should be able to scan pictures for PHI
- should be a mobile app like all of the big free email apps like Goggle, AOL, Yahoo etc
November 17, 2017
Zix Review
Zix is used by about half the staff to securely send HIPAA complaint emails. There is an ability for the whole organization to use Zix but most of the staff doesn't know how to go ahead to send out a secure email. In a world where being HIPAA compliant is very important - using Zix addresses any sort of PHI concerns.
- Easy to talk with and a great demo.
- Easy implementation with qualified Zix employees.
- Very easy to use once implemented.
- There were aspects of the roll out process that weren't enclosed so implementation could have been easier if we had known in advance about some settings.
- The process of implementation takes a couple of weeks.
November 14, 2017
Zix Email
Our entire company is using Zix to send secure email which is required by our industry.
- Automated secure email.
- The ability to choose which emails to send unsecure.
- Customizable secure words.
- Some of our Lenders cannot open emails sent thru Zix.
- Not all emails encrypt automatically that contain secure email in an attachment..
November 14, 2017
Law firm review of Zix
Zix has been implemented in all of our emails for encryption of personal information.
- Automatically scans for emails that should be encrypted.
- Rejects emails that have sensitive information in the subject line.
- User friendliness on selecting emails to encrypt. Maybe a toggle button to encrypt outgoing emails.
November 09, 2017
A Great Encryption Product
We are currently using ZIx throughout our organization to encrypt outbound electronic mail. It has given us the ability to trust that we are protecting PHI and PPI in all of our electronic correspondence.
- Allows each email identified with PHI/PPI to be quarantined until it is approved for distribution
- Generates notifications each time an encrypted email is distributed
- Picks up key words in subject line or body of email and automatically encrypts them
- Would like to see the ability to view encrypted emails in a thread without each email generating an encryption notification for the receiver
November 08, 2017
Zix Email Encryption
With the growing rate of cyber-crime and identity theft, we recognize the importance of protecting the storage and transmission of client data now more than ever. We are committed to actively ensuring the privacy and security of our clients and the sensitive data that they entrust us with. For this reason, we decided to implement Zix’s Email Encryption Service across all departments to protect the contents of our outbound emails containing personally identifiable information, such as account numbers, social security numbers, banking and financial information, and more.
- Customers find it easy to read and reply to emails that are received securely.
- We were able to establish a Subject Line "key word" that allows employees to easy send secure messages via their mobile devices.
- A large number of the insurance carriers we partner with use Zix as well, making our secure correspondence even easier.
- Our implementation specialist was extremely helpful, and made the process a lot easier than expected.
- The pricing options when it comes to number of users were a little limited, especially for a small business.
March 02, 2017
Secure E-Mail with Zix
Zix is available to everyone for communicating securely to and from new and existing customers.
- Outlook add-on for easily encrypting emails
- Encrypt auto based on keywords
- Automatic encrypt between others that utilize Zix
- Add additional functionality to web interface from command line
- Add search functions to web interface, real time logs
February 24, 2017
Better Solutions with Zix
Zix is used throughout our entire organization and has given us the ability to encrypt only emails containing private information, while still having the ability to also send regular, unencrypted, emails to our customers as well.
- Allows for easy log in and access to encrypted emails.
- Allows for ease of ability to encrypt or not encrypt informaton
- I have had no issues with Zix, so there are no examples for improvement here.
May 18, 2016
Zix is the fix!
Zix is being used across the whole organization as our email encryption solution.
- Encryption of email traffic by management and c-level staff for secure communication.
- Encryption of documents for our legal staff.
- Encryption of SSN, and credit card numbers for our collections department.
- The UI needs some work. Some of the areas are not very intuitive and could use some improvement.
- Some of the command line functionality should be integrated into the UI so each interface mirrors each other.
- Better training for new users on the features and functionality. The training I received was lacking and left me with more questions than answers.